Who am I?
Personal Details
- Kos Aweis
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/kosaweis
Profesional Profile
I am tenacious and highly-energetic professional with a reputation for innovating problem solving, dedication, and a client focused mind set. Dedicated professional with proven skills and experience in recruiting, sourcing, staffing, management, sales and human resources. Dependable with proven ability to succeed under pressure, deliver excellence and establish genuine relationships. A team player with effective interpersonal communication skills and a strong work ethic. My career experience has allowed me to diversify my experiences to encompasses responsibilities and have given me a solid background in Sales, Recruiting and building long lasting relationships with clients. It also has perfected my ability to work in a high-performance, team-oriented environment. I use good judgment and discretion in all aspects of my work with a high degree of respect. Professional relationships built on trust and credibility has been a long established ability that I possess and would be excited to share within your organization.
I am able to work well with others and at the same time I work well independently. I pay strong attention to details. I have excellent organizational skills, I am an effective communicator and have the ability to work in a high volume, fast paced environment. Through my diverse experience, I have developed a well-rounded employment history that allows me to possess a multitude of transferrable skills.
HIGHLIGHTS OF QUALIFICATIONS
Client Management
- Develop future opportunities by nurturing existing customer relations
- Ability to cultivate, develop and maintain a long and lasting professional relationships built on trust and credibility
- Ensuring customer satisfaction via solutions-focused problem solving
- Proficient at keeping client record of calls and information request within the company CRM
- Expand knowledge of industry as well as the competitive posture of the company
- Provide superior customer service and satisfaction
Personal Attributes
- Highly motivated and effective individual; recognized for strong attention to quality and detail
- An entrepreneurial spirit dedicated to excellence and driven to succeed
- Highly effective interpersonal skills to handle various interactions, establish rapport and communicate effectively with candidates on all levels
- Ability to operate effectively and independently in a fast-paced environment
- A passion for finding top talent and successful at conducting candidate screening interviews
- Develop and maintain relationships with hiring managers in various industries
- Clear and effective communicator; dependable team player and outstanding interpersonal skills
- Strong leadership skills; ability to promote, encourage, and maintain positive morale within a group
- Outstanding time management, organizational and multi-tasking skills; ability to excel in deadline driven environments
- Proficient in English, Chinese, Hindi, Urdu and Arabic
- Sourcing
- Staffing/Recruiting
- RFP (Government of Canada)
- Sales Force (CRM)
- Bullhorn ATS
- Pipeline Management
- B2B Sales
- Prospecting
- Solution Based Selling
My Professional Background
CAREER EMPLOYMENT EXPERIENCE
2022 - Present
Calian Group
Ottawa, Ontario
Talent Acquisition Specialist / Recruiter
- Work with stakeholders/ Prepared RFP for the Government of Canada documents to develop position requirements.
- Review and assess requirements and build recruiting plans in support of those requirements.
- Develop postings and advertising strategies to target and source candidate pools.
- Continually networks with candidates, builds relationships and leverages connections to build relevant talent pools.
- Keen sense of accuracy, attention to detail and ability to work in a fast paced environment with changing priorities.
- Present qualified candidates to stakeholders with overall candidate assessments and hire recommendations.
- Negotiate with candidates (rates, terms of employment, start dates etc); make offer recommendations and ensure the close.
- Represent Calian by developing relationships with potential 'candidate sources' and participate in other networking functions.
- Prepared Grid/Matrix for candidates for submission to the Government of Canada.
- Research the recruiting industry through trade magazines, news media, web resources etc. to identify industry trends, best practices and bring issues forward in recruiter forums.
- Participates in recruiting process improvement projects as required.
2019 - 2022
Peak Sales Recruiting
Ottawa, Ontario
Executive Search Client Manager
- Conducted 360 recruiting and headhunted qualified candidates
- Interview and assess prospective applicants and matched them with vacancies
- Assist with identifying and developing creative methodologies for sourcing a diverse group of high quality candidates.
- Provide exceptional client service and exhibit a sense of urgency, commitment to quality and timely completion of work
- Keen sense of accuracy, attention to detail and ability to work in a fast paced environment with changing priorities.
- Recruit passive candidates and gauge chemistry of candidates for fit and motivation rather than simply sell a role
- An adept researcher: Scoping out from every angle, build and utilize sourcing plans and tools, including phone screens, internet research and ATS/CRM candidate tracking to find prime candidates.
- Partner with business leaders and recruiters to create robust sourcing strategies to attract the best in the industry.
- Professional demeanor; Ability to use good judgment; Ability to maintain confidentiality and exercise discretion.
- Actively partner with C-level clients to create a robust recruiting strategy while proactively sharing innovative solutions to add value, anticipate needs and streamline the process
- Collaborate with the Senior Leadership Team to fill the applicant pipeline with highly qualified candidates
- Keep up with the latest market trends and proactively suggests recruitment and process related ideas and innovations to stay ahead of the curve
2011 - 2019
Rogers Communications Inc.
Ottawa, Ontario
SMALL & MEDIUM ENTERPRISE BUSINESS ACCOUNT MANAGER
- Introduce innovative solutions to key stakeholders and business drivers targeting efficiency, productivity, profitability, and YOY growth.
- Respond to detailed RFP's
- Detailed business report writing/analyzing of accounts and user habits.
- Consultative approach using custom market penetration strategies across similar industries to progress pipeline for both existing high value accounts and new acquisitions.
- Balance customer satisfaction with business objectives to deliver on project goals, meet and set client expectations, and align with internal business goals
- Ability to relate products to customer needs, overcome objections and sell the value. Substantial experience in prospecting through different networking strategies and cold calling.
- Corporate account management for long term business relationships that generate run-rate / recurring revenue for more accurate pipeline forecasting and management.
- Overseeing the management of over 150 corporate accounts which generate financial transactions of over 2.5 million per year. Revenue target is based on three components; services, wireless and wireline revenue.
- Met and exceeded all targets set, while managing top Rogers's accounts in financial, insurance, retail, energy and Public Sectors across Canada.
- Worked with legal and marketing channels to develop enterprise agreements for clients
- Respect, commit and adapt to changes which are always continuous in a team environment.
- Member of the Employee Advisory Committee.
2009 - 2011
Rogers Communications Inc.
Ottawa, Ontario
CONSUMER INSIDE SALES REPRESENTATIVE
- Received inbound calls from new and existing clients and upsold rogers products
- Responsible to build rapport with new and existing customers, analyze customers’ needs and maximize the sales potential by offering products that meet those specific needs
- Offer customized solutions based on customers’ needs
- Use of listening and communication skills in a professional manner coupled with the ability to deal with customers tactfully and efficiently in a fast paced ever changing environment
- Engage in processing company and customer information as it pertains to the specific sales task at hand
2007 - 2009
Bell Canada
Ottawa, Ontario
Trainer/Management
- Integrated diversity and inclusion best practices throughout the workforce strategy and talent acquisition processes for multiple divisions.
- Implemented broad diversity and inclusion strategies included cultural awareness campaigns and competency initiatives, employee and leadership training.
- Managed diversity and Talent Management metrics tracking.
- Helped plan and set up materials and visuals for career fairs
- Introduced and managed Multicultural Initiative.
- Coordinated events and programs to support diverse cultures
- Responsible for scheduling all training sessions throughout the year
- Worked alongside sales management to develop training topics for the sales team
- Facilitated new employee orientation classes; trained all new hires on Bell products
- Developed and taught training classes for various customer service, sales and marketing skills within departments
2004 - 2007
Bell Canada
Ottawa, Ontario
Account manager
- Provide strong customer service to customers by answering their initial requests
- Sell products and services by demonstrating a need and urgency
- Use various techniques and skills to close sales such as overcoming objections, "planting the seed" and use of specifically geared questions.
- Use various tools to achieve a successful customer experience such as twelve computer applications and numerous reference materials
- Receive extensive training and continuous learning in the form of seminars and online courses.
- Provided customer service and assisted technicians; initiated cold call prospecting
- Developed proposals, contracts and pricing for targeted accounts
- Ordered special items for clients; negotiated pricing and delivery with vendors
- Promoted, sold, assisted, retained Bell products to Small Medium Business
- Built and maintained strong, long-lasting client relationships using CRM
- Negotiated contracts and closed agreements to maximize profits
- Collaborated with sales team to identify and grow opportunities within territory
2001 - 2004
Transit Shoes
Ottawa, Ontario
Store Manager/Key holder
- Maintain store appearance and Assisted customers with finding merchandise
- Perform administrative duties as required
- Meet monthly targets in sales and accurate customer service
References
What I’m best at
Skills & Knowledge
PERSONAL SKILLS
Recognitions
2008 – Awarded vacation to Cuba
Place: #1 in sales nationally
2007 – Awarded vacation to Vegas
Place: Top 3 nationally
2006 – Awarded vacation to Bahamas
Place: Top 5 nationally
Language Skills
English
Experienced
Experienced
Chinese
Advanced
Advanced
Hindi
Advanced
Advanced
Urdu
Advanced
Advanced
Arabic
Basic
Basic
Hobbies & Interests
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Sports
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Movies
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Fashion
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Travel
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Gardening
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Baking & Cooking
My Quote
Quote of the day
SUCCESS IS NO ACCIDENT. It is hard work, perseverance, learning, studying, sacrifice and most of all, LOVE of what you are doing.
- Pele